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Consultation Services

Online Consultation

Online consultations are ideal for cat owners who need professional behavioural guidance without requiring an in-home assessment.

Each session is structured and tailored specifically to your cat's environment, history, and behavioural patterns.

Please Read the "Terms Of Engagement" before proceeding. 

Cat on a Soft Blanket

60 min from $120

Tier 1: Single-Issue Consultation

(Single cat Household)

Designed for focused behavioural concerns involving one cat and one primary issue.
 

Suitable For:

  • Litterbox avoidance (non-chronic cases)

  • Excessive vocalization

  • Scratching behaviour

  • Routine or enrichment guidance

  • General behavioural clarification


 

This tier is best suited for cases where the concern is clearly defined and does not involve multi-cat dynamics.

 

​​​​​Not Suitable For:

  • Integration cases

  • Inter-cat aggression or conflicts

  • Multi-cat households with layered issues

For integration or aggression-related concerns, an in-home consultation is required.

🖥️ Online Consultation Includes: 

✔ Pre-consultation Q&A & case review

✔ Structured session preparation based on your cat’s history and environment

✔ Up to 60-minute structured live video consultation

✔ Behavioural assessment and root-cause analysis during session

✔ Personalized written action plan sent via WhatsApp

✔ 1 week WhatsApp support (up to 3 check-ins) for clarifications, photos, videos and progress updates

✔ Need more time? 1 and 2-week extensions available - enquire for pricing

Cats on the Street

60 min from $180

Tier 2: Multi-Cat / Layered Behaviour Consultation

(2 or more cats)

Designed for households with multiple cats where behavioural concerns involve environmental complexity, social dynamics or overlapping triggers.

Suitable For:

  • Litterbox avoidance in multi-cat households

  • Excessive vocalization

  • Stress-related over-grooming

  • Behaviour changes post-rescue or relocation

  • Anxiety: multiple contributing factors

  • Biting or scratching

This tier applies when behaviour is influenced by household dynamics but does not involve active aggression, physical fighting or integration breakdown.

Not Suitable For:

  • Integration cases

  • Active fighting or aggression

  • Severe territorial or dominance conflict

For integration or aggression-related concerns, an in-home consultation is required.

🖥️ Online Consultation Includes: 

✔ Pre-consultation Q&A & case review

✔ Structured session preparation based on household & environmental factors

✔ Up to 60-minute structured live video consultation

✔ Root-cause analysis of behavioural triggers across the household

✔ Personalized written action plan tailored to your multi-cat environment

✔ 1 week WhatsApp support (up to 3 check-ins) for clarifications, photos, videos and progress updates


✔ Need more time? 1 and 2-week extensions available - enquire for pricing

Face to Face Consultation Available

FAQ:

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TESTIMONIALS

Cat Peeping at Food Bowl
Shelby has been a saviour to me. I adopted a kitten and experienced issues with the litter habits. Tried many methods but don’t work. When Shelby came to my place. She made several recommendations and it worked. She is very professional and experienced. Highly Recommended!

Chris Goh - Pebble & Pom's Pawrent 

(litterbox issues)

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