Consultation Services
Online Consultation
Online consultations are ideal for cat owners who need professional behavioural guidance without requiring an in-home assessment.
Each session is structured and tailored specifically to your cat’s environment, history, and behavioural patterns.
Please Read the "Terms Of Engagement" before proceeding.
60 min from $120
Tier 1: Single-Issue Consultation
(Single cat Household)
Designed for focused behavioural concerns involving one cat and one primary issue.
Suitable For:
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Litterbox avoidance (non-chronic cases)
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Excessive vocalisation
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Scratching behaviour
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Routine or enrichment guidance
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General behavioural clarification
This tier is best suited for cases where the concern is clearly defined and does not involve multi-cat dynamics.
Not Suitable For:
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Integration cases
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Inter-cat aggression or fights
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Multi-cat conflict cases
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For integration or aggression-related concerns, an in-home consultation is required.
🖥️ Online Consultation Includes:
✔Pre-consultation Q&A & case review
✔Structured session preparation based on your cat’s history and environment
✔Up to 60-minute structured live video consultation
✔Behavioural assessment and root-cause analysis during session
✔Personalized written action plan sent via WhatsApp
✔1 week WhatsApp follow-up for clarifications (photos, videos, progress updates)
60 min from $180
Tier 2: Multi-Cat / Layered Behaviour Consultation
(2 or more cats)
Designed for households with multiple cats where behavioural concerns involve environmental complexity, social dynamics, or overlapping triggers.
Suitable For:
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Litterbox avoidance in multi-cat households
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Excessive vocalisation
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Stress-related over-grooming
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Behaviour changes post-rescue or relocation
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Anxiety: multiple contributing factors
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Biting or stress-related
This tier applies when behaviour is influenced by household dynamics but does not involve active aggression, physical fighting or integration breakdown.
Not Suitable For:
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Integration cases
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Active fighting or aggression
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Severe territorial or dominance conflict
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For integration or aggression-related concerns, an in-home consultation is required.
🖥️ Online Consultation Includes:
✔Pre-consultation Q&A & case review
✔Structured session preparation based on household & environmental factors
✔Up to 60-minute structured live video consultation
✔Root-cause analysis of behavioural triggers across the household
✔Personalized written action plan tailored to your multi-cat environment
✔1 week WhatsApp follow-up for clarifications (photos, videos, progress updates)
FAQ:
- 01Please Whatsapp m(https://api.whatsapp.com/send?phone=+6581007084)e at +65 81007084 (https://api.whatsapp.com/send?phone=+6581007084)to indicate interest or Fill in the Form.(https://www.thecatwhisperer.com.sg/contact) I will be asking you to provide a short summary of your cat’s issue(s) before I can offer a quote. A 50% non refundable deposit will be collected to secure the consult within 24 hours of booking a date. The slot will be released if no deposit is received. Kindly send a screenshot of the Deposit made. Balance payment to be transferred at the end of the consult.
- 02Ideal for: Cat guardians seeking expert advice on common behavioral issues such as litter box problems, aggression, anxiety, general behavioral questions / pet wellness: What’s Included: 1. Pre-Consultation Questionnaire • A detailed form to gather information about your cat's behavior, environment, and history. 1. Initial Assessment • Review of your responses to identify underlying causes and tailor the consultation to your needs. • 2. Virtual Consultation (60 minutes) • A one-on-one video session to discuss findings, provide insights, and answer your questions. 1. Personalized Behavior Modification Plan • A customized plan outlining strategies and steps to address the identified issues. 1. Resource Materials • Handouts and guides to support the implementation of the behavior plan. 1. One Week of Follow-Up Support • Open period of support via WhatsApp for clarifications, update of progress and make necessary adjustments.
- 03Ideal for: Complex cases involving multiple cats, severe aggression, or intricate integration scenarios. What’s Included: 1. Pre-Consultation Questionnaire • Comprehensive form to understand the household dynamics and specific challenges. 1. Initial Assessment • Analysis of the questionnaire responses to prepare for the on-site visit. 1. On-Site Consultation (90–120 minutes) • In-home observation of your cat(s) in their natural environment to identify triggers and behaviors. 1. Personalized Behavior Modification Plan • A detailed plan tailored to your household, addressing each cat's needs and the overall dynamics. 1. Resource Materials • Customized handout to facilitate the implementation of the behavior plan. 1. Two Weeks of Follow-Up Support • Continued support available (if client chooses to have it) WhatsApp to ensure the effectiveness of the strategies and make necessary adjustments.
- 04Pricing depends on the number of pets, number of issues and complexity of issues and duration of consultation. If new concerns come up during the session that were not previously disclosed, additional charges may apply. A 50% non refundable deposit will be collected to secure the consult. Balance payment to be transferred at the end of the consult.
- 05Once we have agreed upon the type of consultation that is suitable for you, duration and price, a 50% non refundable deposit will be collected to secure the consult within 24 hours of booking a date. The slot will be released if no deposit is received. Kindly send a screenshot of the Deposit made. Balance payment to be transferred at the end of the consult.
- 06You’ll receive a Q&A form (via Google sheets) within 2 working days. Please fill it in by the deadline. Missing or incomplete info may lead to your appointment being rescheduled. I may request short videos or photos to better understand the issue. You may also need to provide a video walk through of your entire home. Detailed answers help me help you! One-word or unclear replies affect the quality of the consult if I do not have enough information to completely understand your cat's situation.
- 07Yes! You'll receive 1 week of WhatsApp support after your session. During this time, you're welcome to send updates, share photos or videos, and ask for clarification on anything we discussed. If you choose not to follow up within the week, the support window will still expire as scheduled. Any communication after that may be chargeable at my discretion. *Only Home Consultation cases for Cat Integration have 2 weeks of Whatsapp support.
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TESTIMONIALS

Shelby has been a saviour to me. I adopted a kitten and experienced issues with the litter habits. Tried many methods but don’t work. When Shelby came to my place. She made several recommendations and it worked. She is very professional and experienced. Highly Recommended!
Chris Goh - Pebble & Pom's Pawrent
(litterbox issues)


